Backbell

For Square Online stores

Tell shoppers the day a sold-out item is back.

Square Online has no back-in-stock button, so you answer “when will this be back?” one email at a time. Backbell adds one. Shoppers leave their email on a sold-out item, and when you restock it in Square, they get an email with a link to buy.

$10 a month. For Square Online stores that track stock in Square.

Stoneware bowl, large

14 people

waiting for it to come back

Restocked in Square
Thu 10:02
Emails sent
14

Example data

What Backbell does

Set it up once. After that, every restock in Square tells the people who asked.

One script for the whole store

Connect Square, pick the items to cover, and paste one script into your store’s settings. Covering a new product later is one tick, with no new code.

The exact size or colour

Shoppers choose the variation that sold out. Only the people waiting on that variation are emailed when it returns.

Emails when you restock

Backbell watches your Square inventory. When a covered item goes from none to in stock, everyone waiting on it gets an email with a link to buy.

See what people want

The waiting list counts requests per item, so you know what to reorder first.

One price

Tax included. It renews every month until you cancel from your account page.

$10 / month

  • A “Notify me” button on sold-out items
  • Restock emails, sent for you
  • A waiting list with counts per item

Questions

Setup and every screen are covered in the Backbell docs.

What do I need to use Backbell?

A Square Online store that tracks stock in Square. You connect Square from inside Backbell, then paste one script into your store’s settings.

Can Backbell change anything in my Square account?

No. It reads your catalogue and stock levels to know what’s sold out and when it’s back.

When do shoppers get the email?

Shortly after you restock. Square tells Backbell when a covered item’s stock goes back above zero, and Backbell emails everyone waiting on it. If that message goes missing, a check every 15 minutes catches it.

What if I sell from several locations?

You pick one location for online orders, and Backbell watches stock there.