Event Bridge

Real-time Recharge webhook processing with data enrichment and Klaviyo forwarding.

PricePilot processes Recharge webhook events in real-time and enriches them with additional data before forwarding to Klaviyo.

Supported webhook topics

Charges: created, completed, failed, paid, refunded, skipped, upcoming, and more
Subscriptions: activated, cancelled, created, skipped, updated, unskipped
Customers: activated, created, deactivated, updated
Orders: processed
Addresses: created, updated
Bundle selections: created, updated, deleted
Checkouts and one-time purchases

Data enrichment

Each webhook event is enriched with:

Product images from Shopify for the subscription's products
Customer LTV (lifetime value) calculated from order history
Spending tier classification based on LTV
Customer tenure (days since first subscription)

Security

All incoming webhooks are validated using HMAC-SHA256 signature verification with your Recharge API client secret. Invalid signatures are rejected.

When Klaviyo is configured, enriched events are automatically forwarded as Klaviyo events, giving your marketing team rich subscription lifecycle data for segmentation and flow triggers.

AI Insights

Available on the Ultra plan. AI Insights analyzes your subscription, reservation, and pricing data to surface actionable recommendations. Each insight includes:

Title and description: What the insight is about and why it matters
Severity level: Critical, warning, info, or positive
Affected products: Which products or variants are relevant
Key metrics: Supporting data points (e.g., "Skip rate: 23%", "Stock coverage: 4 days")

Insights help you spot trends like increasing skip rates, declining order values, low inventory coverage, and pricing opportunities — so you can take action before issues impact revenue.

Klaviyo Setup

To create your private API key, go to the Private API Keys section in your Klaviyo account settings. Create a new key with Events: full access permission.