Backbell

Waiting list and emails

Who's waiting, and the email they get.

What shoppers see

On a covered item that's sold out, shoppers tap Notify me when it's back, pick the size or colour under Which one?, and tap Email me. Only the people waiting on that variation are emailed when it returns.

When emails go out

When a variation's stock goes from zero to in stock at your location, Square tells Backbell and everyone waiting on it gets one email. A check every 15 minutes catches any restock Square's message missed.

Waiting list

The Waiting list tab shows the most wanted items first, with how many people are waiting and how many have been emailed. Show shoppers lists them.

The email

On the Email tab, edit the subject and message. Use {item}, {shop} and {link} for the item's name, your shop's name and the link to buy. Click Save email, then Send me a test to see it.

Replies go to your account email. A short footer at the bottom of every email can't be removed.

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